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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
Hy-Vee is a well-established grocery store chain known for its commitment to providing exceptional customer service and quality products across its multiple departments. With a focus on friendly, community-oriented service, Hy-Vee promotes a positive shopping experience through its dedicated workforce. The company prides itself on its motto “a helpful smile in every aisle,” emphasizing the importance of an engaged and supportive team to meet customer needs. Hy-Vee operates in the supermarket sector, offering various products including fresh produce, dairy, meat, household essentials, and bakery items. The company values professionalism, a growth mindset, and teamwork among its employees.
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Job Requirements
- High school diploma or equivalent
- Six months or less of related work experience
- Ability to lift up to 100 pounds occasionally
- Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
- Ability to solve practical problems and interpret instructions
- Must report to work as scheduled and on time
- Willingness to comply with sanitation and safety guidelines
- Employment contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals and percentages
- Ability to file, post and mail materials
- Ability to guide people and provide basic direction
- Effective communication and customer service skills
- Ability to work cooperatively as part of a team
- Knowledge of bakery decorating tools and equipment
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products out of reach, loading or unloading heavy items, and performing other tasks to enhance shopping
- Answers the telephone promptly and provides friendly, helpful service to customers including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site
- Communicates with bakery manager regarding displays, weekly ads and special needs
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers daily
- Tracks daily retail production and identifies tasks to be completed
- Operates as a lead worker with part-time employees
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures work area is clean
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Wraps all product as necessary
- Assists in other areas of the store as needed
- Performs other job related duties and special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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