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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.50
Work Schedule
Standard Hours
Job Description
Hy-Vee is a leading supermarket chain known for its exceptional commitment to customer service and community engagement. With a strong presence in the Midwest, Hy-Vee operates numerous stores that offer a wide range of products including groceries, pharmaceuticals, and bakery items. The company prides itself on creating a positive shopping experience by fostering a helpful and friendly atmosphere, reflected in their promise of "a helpful smile in every aisle." Hy-Vee’s workforce is its greatest strength, emphasizing employee engagement and teamwork to support customers and each other effectively. Through its inclusive culture and comprehensive benefits program, Hy-Vee promotes a workplace environment... Show More
Job Requirements
- High school diploma or equivalent
- Six months or less of related work experience
- Ability to solve practical problems
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, and mail materials
- Ability to copy data from one record to another
- Ability to provide guidance and basic direction to others
- Ability to communicate effectively with customers and team members
- Physically able to exert up to 100 pounds of force occasionally
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, and mail materials
- Ability to copy data from one record to another
- Ability to interview to obtain basic information
- Ability to guide people and provide basic direction
- Ability to communicate effectively with customers and team members
- Basic knowledge of bakery decorating techniques and tools
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items and performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site
- Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis
- Tracks daily retail production and identifies tasks to be completed
- Operates as a lead worker with part-time or other employees by instructing and reviewing work
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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