Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Career development opportunities
Team-oriented work environment
Job Description
Hy-Vee is a well-established grocery store chain known for its commitment to customer service and community engagement. Founded with a vision to offer a welcoming shopping experience, Hy-Vee has grown into a trusted name for quality groceries, fresh produce, and specialty departments including bakery, deli, and pharmacy. With a focus on teamwork, professional growth, and customer satisfaction, Hy-Vee promises "a helpful smile in every aisle," reflecting its belief that a positive workforce is essential to delivering outstanding service. Hy-Vee operates a large number of stores across multiple states, fostering a supportive environment for employees and encouraging a culture of respect... Show More
Job Requirements
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post and mail materials
- Ability to copy data from one record to another
- Ability to interview to obtain basic information
- Ability to guide people and provide basic direction
- Ability to lift up to 100 pounds occasionally
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
- Ability to handle exposure to flour dust, noise, cleaning chemicals and temperature extremes
- Must report to work as scheduled and on time
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems with limited standardization
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, mail materials, copy data, interview for basic information, guide people and provide basic direction
- Strong customer service and interpersonal skills
- Familiarity with bakery equipment and decorating techniques
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products out of reach, loading and unloading heavy items and performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking product orders
- Takes customer orders at bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details, including size, decorations, icing needs and dates
- Orders supplies for decorating area and verifies orders
- Delivers products and sets up wedding cakes on site
- Communicates daily with bakery manager regarding displays, weekly ads and special needs
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders daily for bakers, including cakes and sizes
- Tracks daily retail production and identifies tasks to be completed with co-workers
- Operates as a lead worker with part-time employees, instructing and reviewing work
- Participates in employee cross training
- Practices proper sanitation procedures and maintains cleanliness
- Adheres to company policies and individual store guidelines
- Reports to work on time as scheduled
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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