Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
team environment
Job Description
Hy-Vee is a well-established American grocery store chain known for its commitment to quality, customer service, and community involvement. Founded over eight decades ago, Hy-Vee operates hundreds of stores across the Midwest, offering customers a wide range of products including fresh produce, meats, bakery items, and household essentials. The company prides itself on its motto "A helpful smile in every aisle," which underscores its dedication to fostering a welcoming and supportive shopping environment for customers. Hy-Vee believes that its employees are the cornerstone of its success, emphasizing professional growth, partnership, and high standards of service in all aspects of store... Show More
Job Requirements
- High school or equivalent experience
- Six months or less of related work experience
- Ability to lift up to 100 pounds occasionally
- Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Vision capable of seeing at less than 20 inches and more than 20 feet with or without correction
- Ability to work in a fast-paced environment under pressure
- Completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to solve practical problems involving limited standardization and interpret instructions
- Competence in filing, posting, and mailing materials
- Ability to interview to obtain basic information and guide people
- Ability to work as part of a team
- Excellent customer service skills
- Knowledge of sanitation standards and practices
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site
- Communicates with bakery manager regarding displays, weekly ads and special needs
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis
- Tracks daily retail production
- Operates as a lead worker with part-time or other employees
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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