Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training opportunities
team environment
Job Description
Hy-Vee is a renowned employee-owned supermarket chain that prides itself on providing exceptional customer service and a comprehensive selection of high-quality products. Established with a commitment to community, quality, and trust, Hy-Vee has grown to become a leading grocery retailer with a strong presence across the Midwest. The company emphasizes value not only through its product offerings but also through its dedicated workforce, fostering a culture where employees are empowered and encouraged to deliver a helpful smile in every aisle. Hy-Vee focuses on creating an environment where both customers and team members feel valued, supported, and motivated, ensuring a positive... Show More
Job Requirements
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to provide courteous and friendly customer service
- Ability to lift up to 100 pounds occasionally
- Ability to work flexible hours as required
- Must comply with sanitation standards
- Must report to work on time
- Ability to operate bakery equipment safely
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems with limited standardization and interpret instructions
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, mail materials, copy data, interview to obtain basic information, guide people and provide basic direction
- Effective communication skills
- Ability to work well in a team environment
- Knowledge of cake decorating techniques and trends
- Ability to manage time and multitask efficiently
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers including taking product orders
- Takes customer orders at bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site outside the store
- Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis
- Tracks daily retail production and identifies tasks to be completed
- Operates as a lead worker with part-time or other employees and participates in employee cross training
- Practices proper sanitation procedures and ensures work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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