Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Employee assistance program
Training and Development
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to excellent customer service and a wide selection of quality products. The company prides itself on fostering a positive work environment where employees are encouraged to support one another and deliver outstanding service to customers. Hy-Vee's motto, "a helpful smile in every aisle," reflects its dedication to creating a shopping experience that is both welcoming and efficient. With a focus on teamwork, professionalism, and customer satisfaction, Hy-Vee has grown to become a trusted name in the grocery and retail industry.
The Bakery Cake Designer role at Hy-Vee is a v... Show More
The Bakery Cake Designer role at Hy-Vee is a v... Show More
Job Requirements
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, and mail materials
- Ability to interview to obtain basic information
- Ability to guide people and provide basic direction
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, mail materials
- Ability to guide people and provide basic direction
- Ability to work well in a team environment
- Strong customer service skills
- Knowledge of bakery decorating techniques and trends
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products out of reach, loading or unloading heavy items, and performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers including taking product orders
- Takes customer orders at bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details daily and indicates supply needs
- Orders supplies for decorating area and checks off orders
- Delivers product and sets up wedding cakes on site
- Communicates with bakery manager regarding displays, weekly ads and special needs
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis
- Tracks daily retail production and identifies tasks to be completed
- Operates as a lead worker with part-time employees, instructing and reviewing work
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Wraps all product as necessary
- Assists in other areas of the store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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