Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
Paid holidays
Job Description
Hy-Vee is a well-established and respected supermarket chain known for its commitment to quality products and excellent customer service. Founded in 1930, Hy-Vee has grown to become a premier grocery retailer in the Midwest with a reputation for offering fresh, quality goods alongside superior customer care. The company emphasizes community involvement and promotes a positive, inclusive environment for both employees and customers. Hy-Vee prides itself on maintaining a workplace culture that fosters teamwork, growth, and professionalism, making it an ideal employment destination for individuals passionate about retail and customer service. As a company, Hy-Vee recognizes that its people are the... Show More
Job Requirements
- high school diploma or equivalent
- six months or less of related work experience
- ability to lift and exert up to 100 pounds occasionally
- ability to stand, walk, balance, stoop, kneel, reach, push, pull, lift, grasp, feeling, talk, hearing, and perform repetitive motions
- ability to work in a store environment with exposure to flour dust, noise, cleaning chemicals, and temperature extremes
- ability to handle multiple priorities under pressure
- reliable attendance and punctuality
- completion of pre-employment drug screen
Job Qualifications
- high school diploma or equivalent
- six months or less of similar or related work experience
- ability to solve practical problems with limited standardization
- ability to perform arithmetic calculations involving fractions, decimals, and percentages
- ability to file, post, and mail materials, copy data, interview to obtain basic information, guide people and provide basic direction
- excellent communication and interpersonal skills
- teamwork and collaboration skills
- customer service orientation
- familiarity with bakery equipment and decorating tools
- ability to maintain cleanliness and adhere to sanitation standards
- physical ability to perform required tasks
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- makes an effort to learn customers’ names and to address them by name whenever possible
- assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- takes customer orders at bakery counter
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- checks orders for the day and sets up a timeline and production schedule
- decorates bakery items in a timely manner
- keeps current on new designs and trends
- ensures department standards are met
- checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs
- orders supplies for decorating area and checks off the order
- delivers product and sets up wedding cakes on site (outside the store)
- communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- checks product dates, pulls cases for work and lists items to fill or replace
- develops bakery orders for bakers on a daily basis (orders cakes, sizes, etc.)
- tracks daily retail production and identifies, with co-workers, tasks to be completed
- operates as a lead worker with part-time or other employees (instructs and reviews work)
- participates in employee cross training
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: