Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
Job Description
Hy-Vee is a prominent supermarket chain known for providing exceptional customer service and a wide range of quality products. Founded in 1930 and headquartered in West Des Moines, Iowa, Hy-Vee operates more than 280 stores across the Midwest United States. The company prides itself on its strong commitment to the community, offering not only groceries but fresh bakery items, deli products, pharmacy services, and more. At Hy-Vee, the company culture emphasizes teamwork, integrity, and continuous growth, ensuring that employees deliver consistent customer satisfaction and uphold the company’s promise of "a helpful smile in every aisle." Hy-Vee’s approach centers on engaging... Show More
Job Requirements
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to exert up to 100 pounds of force occasionally with shared team lifting
- Ability to exert up to 50 pounds of force frequently
- Ability to exert up to 10 pounds of force constantly
- Visual ability including color vision, depth perception, near and far vision with or without correction
- Physical ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to report to work as scheduled and on time
- Must complete pre-employment drug screen successfully
Job Qualifications
- High school diploma or equivalent
- Experience in bakery decorating or cake design preferred
- Strong customer service skills
- Ability to work collaboratively in a team environment
- Good communication and interpersonal skills
- Ability to manage time effectively and meet deadlines
- Knowledge of sanitation and safety standards
- Ability to follow instructions and work independently when necessary
- Basic arithmetic skills
- Ability to stay current with new bakery design trends
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details such as size, deco pack, icing needs, dates daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site outside the store
- Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis including orders for cakes and sizes
- Tracks daily retail production and identifies tasks to be completed with co-workers
- Operates as a lead worker with part-time or other employees by instructing and reviewing work
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Jobs By Filter