Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Hy-Vee is a well-established and reputable supermarket chain known for its strong commitment to customer service and community engagement. Operating primarily in the Midwest, Hy-Vee differentiates itself with a promise of "a helpful smile in every aisle," underscoring the importance of a friendly and supportive shopping environment. Renowned for its wide range of products, including fresh produce, groceries, and bakery items, Hy-Vee focuses on delivering quality and convenience to its customers. The company places a high value on teamwork, professionalism, and a customer-focused approach, striving to create a positive experience for both its customers and employees alike. Hy-Vee is also... Show More
Job Requirements
- Must be 18 years or older
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Ability to maintain a clean and sanitary work environment
- Ability to use bakery tools and equipment such as mixers, ovens, turntables, and airbrush
- Ability to work well under pressure and manage multiple priorities
- Ability to provide courteous and friendly customer service
- Ability to work scheduled shifts punctually
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, and mail materials
- Ability to copy data from one record to another
- Ability to interview to obtain basic information and guide people
- Strong customer service skills
- Ability to work as part of a team
- Knowledge of bakery decorating techniques and trends is a plus
- Good communication skills
- Ability to follow company policies and procedures
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner whether the encounter takes place in the employees designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, and performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details such as size, deco pack, icing needs, dates daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site outside the store
- Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis including orders for cakes and sizes
- Tracks daily retail production and identifies with co-workers tasks to be completed
- Operates as a lead worker with part-time or other employees instructing and reviewing work
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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