Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Training and development opportunities
Job Description
Hy-Vee is a prominent employee-owned chain of supermarkets widely recognized for its commitment to excellent customer service and community engagement. Founded in 1930, Hy-Vee has grown to become one of the leading grocery store operators in the Midwest, known for its wide range of products, fresh food offerings, and friendly atmosphere. With its slogan, "a helpful smile in every aisle," Hy-Vee places great emphasis on hiring and nurturing a workforce that embodies helpfulness and positivity. This dedication to community-oriented service sets Hy-Vee apart and creates a welcoming shopping environment for customers. As an employer, Hy-Vee values collaboration, professionalism, and a... Show More
Job Requirements
- High school or equivalent experience
- six months or less of similar or related work experience
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to file, post, and mail materials
- ability to copy data from one record to another
- ability to interview to obtain basic information
- ability to guide people and provide basic direction
- physical ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly
- good vision including color vision, depth perception, and field of vision
- ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- adherence to sanitation procedures and company policies
- punctuality and reliability
Job Qualifications
- High school diploma or equivalent
- knowledge of bakery decorating techniques
- customer service skills
- ability to work in a team environment
- basic math skills including arithmetic calculations involving fractions, decimals, and percentages
- ability to follow instructions and solve practical problems
- ability to communicate effectively with customers and team members
- willingness to learn new designs and trends
- ability to operate standard bakery equipment
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- takes customer orders at bakery counter
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- checks orders for the day and sets up a timeline and production schedule
- decorates bakery items in a timely manner
- keeps current on new designs and trends
- ensures department standards are met
- checks cake orders for details such as size, deco pack, icing needs, dates daily and indicates supply needs
- orders supplies for decorating area and checks off the order
- delivers product and sets up wedding cakes on site outside the store
- communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- checks product dates, pulls cases for work and lists items to fill or replace
- develops bakery orders for bakers on a daily basis including orders cakes, sizes, etc.
- tracks daily retail production and identifies, with co-workers, tasks to be completed
- operates as a lead worker with part-time or other employees, instructing and reviewing work
- participates in employee cross training
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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