Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedules
Job Description
Hy-Vee is a respected and employee-focused supermarket chain known for its commitment to customer service and community engagement. Established across multiple states in the U.S., Hy-Vee emphasizes teamwork, growth, and delivering an exceptional shopping experience. The company prides itself on a culture that values its employees as the driving force behind its success, promising 'a helpful smile in every aisle' to every customer. This dedication to hospitality and service excellence has positioned Hy-Vee as one of the trusted grocery providers in the regions it serves.
The role of Bakery Assistant Department Manager at Hy-Vee is integral to maintaining the h... Show More
The role of Bakery Assistant Department Manager at Hy-Vee is integral to maintaining the h... Show More
Job Requirements
- High school diploma or equivalent
- One to three years of experience in a similar or related role
- Ability to lift up to 100 pounds occasionally and 50 pounds frequently
- Capacity to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Willingness to work in a fast-paced, sometimes noisy and potentially hazardous environment
- Reliable attendance and punctuality
- Commitment to adhering to company policies and safety standards
- Successful completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over one year up to three years of similar or related experience
- Ability to solve practical problems and interpret instructions
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to guide people and provide basic direction
- Demonstrated customer service skills
- Ability to train and manage bakery team members
- Knowledge of sanitation procedures and safety guidelines
- Strong communication and interpersonal skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing out-of-reach items, loading or unloading heavy items, passing along customer suggestions or requests, and enhancing the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Reviews product status for freshness and pulls by stale date
- Assigns tasks to bakers and part-time crew members
- Organizes production schedules and assists in production as needed
- Ensures department standards are met and display case products are rotated and replenished
- Trains new employees and handles customer issues
- Understands and practices proper sanitation procedures and maintains a clean work area
- Adheres to company policies, hygiene, and dress guidelines
- Reports to work as scheduled and on time
- Assumes management duties in the absence of the Department Manager
- Orders product and supplies
- Fills in for absent employees
- Assists in other areas of the store
- Performs other job-related duties and special projects as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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