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baker operations lead, Reserve Cafe- Chicago Roastery
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $24.13 - $27.39
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Paid parental leave
Vision Insurance
Parental leave
Life insurance
Job Description
Starbucks Coffee Company, founded in 1971 in Seattle, Washington, has grown to become one of the world's most renowned coffeehouse chains, known for its commitment to quality coffee, ethical sourcing, and creating a welcoming environment for its customers and partners. As a global leader, Starbucks operates thousands of stores globally, fostering community and connection through its unique coffee experiences. The Starbucks Reserve brand represents the pinnacle of craftsmanship within Starbucks, showcasing rare and exotic coffee blends and elevated food menus in distinctive Reserve Cafes and Roasteries. This brand is a critical component of Starbucks' portfolio, offering customers a premium and... Show More
Job Requirements
- customer service experience in retail and/or restaurant environment
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- ability to carry 35lb on a consistent basis
- identify, train, and model adherence to health and safety standards at all times
Job Qualifications
- customer service experience in retail and/or restaurant environment
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- ability to carry 35lb on a consistent basis
- identify, train, and model adherence to health and safety standards at all times
- high attention to detail
- strong work ethic
- ability to multitask and prioritize
- additional languages beneficial
- meet store operating policies and standards
- effective oral and written communication skills
- ability to lead the work of others
- ability to learn quickly
- strong interpersonal skills
- ability to work as part of a team
- ability to build relationships
Job Duties
- act with integrity, honesty, and knowledge that promotes the culture, values, and mission of Starbucks
- maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example
- anticipate customer and store needs by constantly evaluating the environment and customer for cues and communicate information to the manager
- assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- contribute to a positive environment
- deliver legendary service to each customer
- develop a positive and professional working relationship with each partner
- execute operational assignments during scheduled shifts
- leverage functional systems consistently to support delivery of the Starbucks Reserve experience
- follow Starbucks Reserve operational policies and procedures, including those for cash handling, health, safety, and security
- manage service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and standards
- maintain regular and consistent attendance and punctuality
- engage in storytelling and communication of the Starbucks Reserve Kitchen brand, food, and culture
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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