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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.75 - $16.50
Work Schedule
Weekend Shifts
Benefits
associate discount
weekly pay
premium pay
Two-Week Advanced Scheduling
Vision Insurance
Dental Insurance
Paid parental leave
Fitness reimbursement program
Employee assistance program
401(k) Plan
Job Description
Festival Foods is a well-established Wisconsin-based grocery store chain that has been proudly serving the local communities with over 40 full-service supermarkets throughout the state. Known for its commitment to giving back to the communities it serves, Festival Foods is dedicated to promoting exceptional customer service and delivering great value on its products. As a company, Festival Foods places high importance on people – that includes their customers as well as their employees. This focus is reflected in the positive daily interactions between staff and guests, and the extensive benefits and programs offered to their associates, making it an excellent... Show More
Job Requirements
- High school diploma or equivalent
- Previous baking or food service experience preferred
- Ability to stand for long periods and perform physical tasks such as bending, stooping, kneeling, and lifting up to 60 pounds
- Availability to work early mornings, afternoons, weekends, holidays, and flexible evening or overnight shifts
- Strong communication and interpersonal skills
- Ability to follow safety and sanitation guidelines rigorously
Job Qualifications
- Ability to deal tactfully and effectively with guests and all personnel
- Ability to quickly assess and resolve issues in a dynamic and stressful work environment while supporting team members
- Comprehensive understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment
- Knowledge of the retail food business and perishable department operations with the ability to make timely and effective decisions
Job Duties
- Follow recipes and production lists precisely to ensure high-quality bakery and pastry items
- Monitor dates and freshness, handle outdated items properly, and report shrinkage
- Adhere to all Health Department guidelines and Festival sanitation practices
- Maintain cleanliness and organization in prep areas, coolers, freezers, and dry storage
- Provide excellent customer service by assisting guests with finding items, taking special orders, and addressing concerns
- Answer phone calls with proper etiquette and ensure guest satisfaction
- Monitor stock levels and service floor needs, ensuring proper assortment and production-level
- Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily
- Work closely with all Bakery associates to meet department goals and support a positive team environment
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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