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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to quality, service, and community involvement. With a strong reputation across the Midwest and a dedication to providing customers with fresh, wholesome products, Hy-Vee emphasizes a friendly shopping experience encapsulated in its promise of "a helpful smile in every aisle." The company values its employees highly, recognizing that a fully engaged and committed workforce is essential to maintaining excellent customer service and positive interactions within the store environment. Hy-Vee fosters a collaborative work culture where partnerships, professionalism, and customer focus are core to everyday operations. They offer a dynamic workplace... Show More
Job Requirements
- High school or equivalent experience
- Six months to one year of related baking or food preparation experience
- Ability to lift up to 50 pounds occasionally and 20 pounds frequently
- Ability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Availability to work in environments with temperature extremes, flour dust, noise, and exposure to cleaning chemicals
- Willingness to comply with company personal hygiene and dress standards
- Ability to work in a fast paced environment under pressure
- Must successfully complete a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Effective communication skills including basic direction and customer interaction
- Understanding of bakery equipment usage and safety
- Capability to manage and prioritize orders
- Experience in maintaining sanitation protocols
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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