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Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Job Description
Hy-Vee is a well-established grocery store chain known for its commitment to quality customer service and community engagement. With a strong presence across the Midwest, Hy-Vee prides itself on being more than just a grocery store - it is a place where customers experience friendly service and find a wide range of high-quality products. The company emphasizes a positive work environment and team collaboration, reflected in their promise of "a helpful smile in every aisle." This dedication to customer satisfaction is supported by a workforce that is fully engaged, trained, and motivated to meet the needs of shoppers effectively.
Hy... Show More
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Job Requirements
- must be 18 or older
- high school diploma or equivalent
- six months to one year of related experience
- ability to exert up to 50 pounds of force occasionally and up to 20 pounds frequently
- good vision with or without correction including color vision and depth perception
- ability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- willingness to work in temperature extremes and exposed to flour and noise
- ability to follow company policies and safety guidelines
Job Qualifications
- high school diploma or equivalent
- over six months up to one year of similar or related experience
- department training is helpful
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- good interpersonal and customer service skills
- basic knowledge of bakery equipment and maintenance
- strong attention to safety and sanitation practices
- leadership ability to operate as a lead with bakery clerks
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- checks orders for the day and sets up a timeline and production schedule
- prepares make up, bakes, and fries all department products as needed
- reviews the status and appearance of product for freshness and pulls by stale date
- invoices and puts away product as instructed by the department manager
- anticipates product needs, not only for the current day but subsequent days
- inspects incoming products quality and quantity, e.g. mispicks
- understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- checks signage for correct labels on ad items
- reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- operates as a lead with bakery clerks
- prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- proofs necessary items
- pulls product from the freezer or the cooler
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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