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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Job Description
Hy-Vee is a leading employee-owned grocery store chain dedicated to providing exceptional service and high-quality products to its customers. Established with a promise of 'a helpful smile in every aisle,' Hy-Vee prioritizes building a workforce that is fully engaged, committed, and passionate about supporting both customers and fellow team members. The company fosters a positive work environment that encourages growth, professionalism, and a customer-focused approach. With a strong presence in the Midwest, Hy-Vee continues to expand its footprint by maintaining high standards and a culture centered around respect, teamwork, and community involvement. The bakery department within Hy-Vee plays a crucial... Show More
Job Requirements
- High school diploma or equivalent
- Over six months to one year of similar or related experience
- Ability to do arithmetic calculations involving fractions decimals and percentages
- Ability to solve practical problems and interpret instructions
- Ability to copy data from one record to another interview to obtain basic information guide people and provide basic direction
- Must be physically able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently to move objects
- Must be able to perform physical activities including stooping crouching reaching standing walking pushing pulling lifting fingering grasping feeling talking hearing and repetitive motions
- Must be able to meet visual requirements including vision from more than 20 inches and less than 20 feet with or without correction color vision depth perception and field of vision
- Must report to work when scheduled and on time
- Employment contingent upon successful completion of pre employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months to one year of similar or related experience
- Ability to do arithmetic calculations involving fractions decimals and percentages
- Ability to solve practical problems and interpret instructions
- Strong customer service and communication skills
- Ability to lead and work collaboratively in a team environment
- Knowledge of sanitation and safety standards in a food production setting
Job Duties
- Provides prompt efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up bakes and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs not only for the current day but subsequent days
- Inspects incoming products quality and quantity e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders not only special orders but future orders for the day
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Orders supplies and merchandise items for the department except cake decorating items as directed by the bakery manager
- Reviews current product on the shelf re-merchandises the shelf and throws away or recycles outdated products
- Writes the department schedule and ensures employees are at work on time and finds replacements when necessary in bakery manager's absence
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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