Baker

Topeka, KS, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Standard Hours

Job Description

Hy-Vee is a reputable employee-owned chain of supermarkets known for a strong commitment to customer service, quality products, and a supportive work environment. With over 245 stores across the Midwest, Hy-Vee emphasizes community involvement and a culture that values the people who shop and work there. Their dedication is reflected in their motto "a helpful smile in every aisle," promoting a positive customer experience achieved through an engaged and committed workforce. As a prominent player in grocery retail, Hy-Vee offers a broad range of grocery items, including fresh produce, bakery goods, meat, and pharmacy services, creating a one-stop shopping destination... Show More

Job Requirements

Must be 18 or older
high school diploma or equivalent
over six months up to one year of similar or related experience
ability to solve practical problems and interpret instructions
ability to do arithmetic calculations involving fractions, decimals, and percentages
able to perform physical work requiring lifting up to 50 pounds
ability to perform physical activities such as stooping, crouching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
adherence to safety and sanitation standards
willingness to undergo and pass a pre-employment drug screen
punctual and reliable attendance

Job Qualifications

High school diploma or equivalent
over six months up to one year of similar or related experience in baking or food service
strong customer service skills
ability to solve practical problems and interpret instructions
ability to do arithmetic calculations involving fractions, decimals, and percentages
basic data recording and interpersonal communication skills
knowledge of proper sanitation procedures
ability to maintain personal hygiene and professional dress
leadership and supervisory experience preferred
ability to prioritize and manage multiple tasks
familiarity with bakery equipment operation and maintenance

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
makes an effort to learn customers’ names and to address them by name whenever possible
assists customers by escorting them to the products they’re looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience
answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
checks orders for the day and sets up a timeline and production schedule
prepares make up, bakes, and fries all department products as needed
reviews the status and appearance of product for freshness and pulls by stale date
invoices and puts away product as instructed by the department manager
anticipates product needs, not only for the current day but subsequent days
inspects incoming products quality and quantity, e.g. mispicks
understands the use and issues related to bakery equipment and follows up on potential maintenance issues
checks signage for correct labels on ad items
reviews department for potential safety issues, e.g. hot racks or knobs in hot water
operates as a lead with bakery clerks
prioritizes orders as per customer and department manager request
checks orders (not only special orders, but future orders for the day)
proofs necessary items
pulls product from the freezer or the cooler
understands and practices proper sanitation procedures and ensures the work area is always clean and neat
maintains strict adherence to department and company guidelines related to personal hygiene and dress
adheres to company policies and individual store guidelines
reports to work when scheduled and on time
orders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager
reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products
writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager’s absence
assists in other areas of store as needed
performs other job related duties and special projects as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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