Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $15.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
training programs
Job Description
Tim Hortons is a renowned multinational fast-food restaurant chain headquartered in Canada, famous for its coffee and baked goods. Established in 1964, Tim Hortons has grown to become one of the most recognized brands in the quick-service restaurant industry, with thousands of locations across Canada, the United States, and internationally. The company prides itself on providing quality food and beverages with exceptional customer service, making it a popular destination for customers seeking comfort foods such as coffee, donuts, and fresh-baked goods like muffins, cookies, and bagels. Tim Hortons emphasizes freshness, consistency, and speed in its food preparation and service, supported... Show More
Job Requirements
- Must be 16 years of age or older
- ability to follow the guaranteed Always Fresh procedure
- ability to adhere to product shelf life standards
- capable of providing excellent customer service
- able to work quickly and efficiently
- ability to maintain cleanliness and sanitation standards
- understanding of occupational health and safety legislation and safe work practices
- willingness to wear personal protective equipment
- capability to report injuries and unsafe conditions promptly
Job Qualifications
- Must be 16 years of age or older
- strong attention to detail
- good communication skills
- ability to work in a fast-paced environment
- basic math skills for inventory and order recording
- ability to follow detailed instructions
- teamwork and cooperation skills
- previous experience in food preparation is an asset but not required
Job Duties
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate
- adheres to product shelf life standards to ensure the best quality product is available to guests
- delivers consistent and outstanding customer service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards
- enhances the customer service experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
- helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- promptly executes service recovery for any customer service concerns or complaints by making it right with the guest
- follows all operations standards and guidelines for preparation of products and operation of equipment
- monitors fridge and freezer product inventory and submits order quantities
- prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day
- receives and responds to showcase and product needs from the restaurant front
- assists in serving guests in the restaurant front when necessary
- regularly takes temperatures of the required products, fridges and freezers and records information in the time and temperature log
- cleans and maintains the production area in the restaurant
- follows all restaurant policies, procedures and standards
- supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
- follows proper hand washing techniques and all sanitation guidelines
- completes all sanitation tasks as outlined by the restaurant management team
- works in compliance with occupational health and safety legislation
- knows, understands and follows safe work practices and procedures
- uses or wears personal protective equipment or clothing as required
- reports all injuries, illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the restaurant manager or restaurant owner
- does not operate any equipment, machine, device or thing or otherwise work in a manner that will endanger anyone
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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