Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.25 - $16.25
Work Schedule
Standard Hours
Benefits
Vacation pay
Referral bonuses
Employee Discounts
health benefits
flexible schedule
Paid training
Job Description
Tim Hortons is a renowned fast-food restaurant chain specializing in coffee and baked goods, operating numerous locations across Canada and internationally. As a beloved brand with a commitment to quality and community, Tim Hortons focuses on delivering exceptional customer experiences through fresh products and friendly service. Known for its iconic coffee and timely menu innovations, the company prides itself on maintaining high standards of food safety, quality, and customer satisfaction.
The Baker role within the Tim Hortons Baking Program is a crucial position that ensures guests receive consistently fresh and delicious products daily. This role follows the guaranteed Always Fre... Show More
The Baker role within the Tim Hortons Baking Program is a crucial position that ensures guests receive consistently fresh and delicious products daily. This role follows the guaranteed Always Fre... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work early shifts with an early in - early out schedule
- ability to stand for extended periods
- good communication skills
- ability to follow safety and sanitation procedures
- willingness to learn and adapt
- ability to work efficiently under pressure
Job Qualifications
- Must be 16 years of age or older
- good communication skills
- ability to work in a fast-paced environment
- customer service experience is an asset
- knowledge of food safety practices is an asset
- ability to follow instructions and work as part of a team
Job Duties
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate
- adheres to product shelf life standards to ensure the best quality product is available to guests
- delivers consistent and outstanding customer service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards
- enhances the customer service experience through friendly attitude, attentive behavior and following the S.E.T principles
- helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- promptly executes service recovery for any customer service concerns or complaints by making it right with the guest
- listens carefully to customer service concerns and apologizes for the experience in the case of a complaint
- follows all operations standards and guidelines for preparation of products and operation of equipment
- monitors fridge and freezer product inventory and submits order quantities
- prepares all products as required, minimizing food waste
- records prepared items and waste on the production sheet
- receives and responds to showcase and product needs from the restaurant front
- assists in serving guests in the restaurant front when necessary
- regularly takes temperatures of required products, fridges and freezers and records information in the time & temperature log
- cleans and maintains the production area in the restaurant
- follows all restaurant policies, procedures and standards
- supports a clean environment ready for rush periods through regular clean up, organization and stocking of the kitchen
- follows proper hand washing techniques and all sanitation guidelines
- completes all sanitation tasks as outlined by the restaurant management team
- works in compliance with occupational health and safety legislation
- knows, understands and follows safe work practices and procedures
- uses or wears personal protective equipment or clothing as required
- reports all injuries, illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation to the restaurant manager
- does not operate any equipment or work in a manner that will endanger anyone
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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