Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Hy-Vee is a well-established grocery store chain recognized for its customer-centric approach and commitment to excellence in fresh food offerings. Known for its welcoming environment and extensive product range, Hy-Vee emphasizes a culture where its people are considered its greatest strength. The company is dedicated to fostering a supportive and engaging workplace, ensuring that every customer interaction reflects a helpful smile in every aisle. Hy-Vee operates various departments, including fresh produce, deli, meat, and bakery, each staffed by trained professionals who prioritize quality and customer satisfaction. The bakery department plays a pivotal role in the store by offering freshly baked... Show More
Job Requirements
- Must be 18 or older
- High school or equivalent experience
- Over six months up to one year of similar or related experience
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Must be able to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction
- Must be physically able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently
- Must be able to perform stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to solve practical problems with limited standardization
- Must be able to work in a fast-paced environment with exposure to flour, noise, temperature extremes, dampness, vibrations, equipment hazards, and occasional cleaning chemicals or solvents
- Must adhere to company policies and guidelines including personal hygiene and dress code
Job Qualifications
- High school or equivalent experience
- Over six months up to one year of similar or related experience
- Department training helpful
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Must have the ability to solve practical problems with limited standardization
- Ability to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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