Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Job Description
Tim Hortons is a well-established Canadian multinational fast food restaurant known for its coffee and doughnuts. Founded in 1964, the company has grown to become a staple in Canadian culture and a trusted brand in the foodservice industry. With thousands of locations worldwide, Tim Hortons is dedicated to delivering high-quality baked goods and beverages, catering to millions of customers every day. The company continually embraces innovation and community engagement while maintaining a commitment to freshness, quality, and customer service.
The Tim Hortons Baking Program focuses on ensuring that all baked products meet strict freshness and quality standards through their... Show More
The Tim Hortons Baking Program focuses on ensuring that all baked products meet strict freshness and quality standards through their... Show More
Job Requirements
- Must be 16 years of age or older
- available to work flexible hours including weekends and holidays
- ability to stand for extended periods
- able to follow directions and work under supervision
- basic numeracy and literacy skills
Job Qualifications
- Must be 16 years of age or older
- strong customer service orientation
- ability to work efficiently in a fast-paced environment
- good communication skills
- attention to detail
- basic food preparation knowledge
- ability to follow safety and sanitation procedures
- team player
- reliable and punctual
Job Duties
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and accurate
- adheres to product shelf life standards to ensure best quality product
- delivers consistent and outstanding customer service by maintaining an appealing showcase with minimum quantity and variety standards
- enhances customer service experience through friendly attitude and following S.E.T. Principles: Smile, Eye Contact, Thank You
- supports speed of service targets by working quickly to fill orders in restaurant and drive-thru
- promptly executes service recovery for any customer service concerns or complaints
- listens carefully to customer service concerns and apologizes when necessary
- follows all operation standards and guidelines for product preparation and equipment use
- monitors fridge and freezer product inventory and submits order quantities
- prepares all products as required, minimizing food waste
- records prepared items and waste on production sheet
- receives and responds to showcase and product needs from restaurant front
- assists in serving guests when necessary
- regularly takes temperatures of products and records information
- cleans and maintains production area
- follows all restaurant policies, procedures and standards
- supports a clean environment through regular clean up, organization and stocking
- follows proper hand washing and sanitation techniques
- works in compliance with occupational health and safety legislation
- knows and follows safe work practices and procedures
- uses personal protective equipment as required
- reports injuries, illnesses, accidents and unsafe conditions to management
- avoids operating equipment or working in unsafe manner
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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