Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development programs
Paid training
Job Description
Hy-Vee is a prominent supermarket chain recognized for its commitment to delivering outstanding customer service and high-quality products to communities throughout the Midwest. Founded with a focus on customer satisfaction and community involvement, Hy-Vee has grown into a trusted leader in the grocery sector, known not only for its extensive product offerings but also for its friendly and dedicated workforce. The company prides itself on maintaining a positive company image by fostering a supportive and engaging work environment where team members feel valued and empowered to succeed. This ethos is encapsulated in their promise of "a helpful smile in every... Show More
Job Requirements
- Must be 18 or older
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently
- Ability to stand, walk, stoop, crouch, reach, push, pull, lift, grasp, finger, feel, talk, hear, and perform repetitive motions
- Ability to work in a fast-paced environment with temperature extremes and exposure to flour and cleaning chemicals
- Must adhere to company policies and maintain personal hygiene and dress standards
- Must pass a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to solve practical problems with limited standardization
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data accurately and provide basic guidance to others
- Strong customer service skills
- Knowledge of bakery equipment and safety procedures
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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