Hy-Vee logo

Hy-Vee

Baker

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.75 - $16.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
friendly work environment

Job Description

Hy-Vee is a well-established supermarket chain that prides itself on a strong commitment to customer service and community engagement. Known for its vast selection of fresh groceries, bakery goods, and a focus on creating a positive shopping experience, Hy-Vee operates multiple stores with a dedication to quality and friendly service. The company fosters a supportive work environment, emphasizing teamwork, growth, and professionalism among its employees. Hy-Vee's tagline, "a helpful smile in every aisle," reflects its philosophy that customer satisfaction and employee satisfaction go hand in hand, creating a welcoming atmosphere for both shoppers and staff members.

The Baker r... Show More

Job Requirements

  • High school diploma or equivalent
  • over six months up to one year of similar or related experience
  • ability to lift up to 50 pounds occasionally and up to 20 pounds frequently
  • capability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • vision capacity from more than 20 inches to less than 20 feet with or without correction
  • adherence to sanitation procedures
  • punctuality and reliability in attendance
  • ability to work in a fast-paced environment with exposure to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional cleaning chemicals

Job Qualifications

  • High school diploma or equivalent
  • over six months up to one year of similar or related experience
  • knowledge of bakery equipment operation and maintenance
  • ability to solve practical problems with limited standardization
  • ability to do arithmetic calculations involving fractions, decimals, and percentages
  • basic skills in copying data, interviewing to obtain basic information, guiding people, and providing basic direction

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • makes an effort to learn customers' names and to address them by name whenever possible
  • assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
  • checks orders for the day and sets up a timeline and production schedule
  • prepares make up, bakes, and fries all department products as needed
  • reviews the status and appearance of product for freshness and pulls by stale date
  • invoices and puts away product as instructed by the department manager
  • anticipates product needs, not only for the current day but subsequent days
  • inspects incoming products quality and quantity, e.g. mispicks
  • understands the use and issues related to bakery equipment and follows up on potential maintenance issues
  • checks signage for correct labels on ad items
  • reviews department for potential safety issues, e.g. hot racks or knobs in hot water
  • operates as a lead with bakery clerks
  • prioritizes orders as per customer and department manager request
  • checks orders (not only special orders, but future orders for the day)
  • proofs necessary items
  • pulls product from the freezer or the cooler
  • understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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