Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
supportive work environment
Job Description
Hy-Vee is a well-established employee-owned supermarket chain known for its commitment to community and exceptional customer service. With a strong presence in the Midwest, Hy-Vee operates numerous stores that offer a wide variety of products including groceries, fresh produce, bakery items, and pharmacy services. The company prides itself on its family-oriented culture, dedication to quality, and its promise of 'a helpful smile in every aisle.' Hy-Vee's success is deeply tied to the engagement, professionalism, and positive attitude of its workforce, which is reflected in the cooperative and supportive environment it fosters among employees. The company's emphasis on partnerships, growth mindset,... Show More
Job Requirements
- High school diploma or equivalent
- Six months to one year of related bakery experience
- Ability to lift up to 50 pounds occasionally and 20 pounds frequently
- Good vision including color vision and depth perception
- Ability to perform stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to solve practical problems with limited standardization
- Ability to follow instructions
- Must adhere to company policies and personal hygiene guidelines
- Reliable attendance and punctuality
- Successful completion of pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months to one year of experience in bakery or related field
- Ability to follow instructions and prioritize tasks
- Strong customer service skills
- Basic arithmetic skills including fractions, decimals, and percentages
- Capability to operate bakery equipment
- Leadership skills to assist and guide bakery clerks
- Knowledge of sanitation procedures
- Ability to maintain cleanliness and safety standards
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing out-of-reach items, loading or unloading heavy products, passing along customer suggestions or requests, and enhancing the shopping experience
- Answers telephones promptly and provides friendly service including taking product orders
- Checks daily orders and establishes production schedules
- Prepares make up, bakes, and fries bakery products as needed
- Reviews product freshness and removes items past their stale dates
- Handles invoicing and puts away products as directed by the department manager
- Anticipates product needs for current and future days
- Inspects incoming product quality and quantity
- Monitors bakery equipment for maintenance needs
- Ensures proper labeling and signage on items
- Reviews department for safety issues
- Operates as a lead with bakery clerks
- Prioritizes orders per customer and management requests
- Proofs necessary items
- Pulls product from freezer or cooler as required
- Practices proper sanitation and maintains a clean work area
- Maintains adherence to personal hygiene and dress codes
- Reports to work on time as scheduled
- Orders supplies and merchandise items as directed
- Re-merchandises and manages shelf inventory
- Writes department schedules and manages employee attendance and replacements as needed
- Assists in other store areas as required
- Performs other job-related duties and special projects as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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