Hy-Vee, Inc. logo

Hy-Vee, Inc.

Baker

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Training and Development

Job Description

Hy-Vee is a well-established grocery store chain renowned for its commitment to quality, customer service, and community engagement. With locations across multiple states, Hy-Vee emphasizes a workplace culture where employees feel valued, respected, and empowered to serve customers with a helpful smile in every aisle. The company's foundations are built on teamwork, customer satisfaction, and continuous improvement, ensuring a supportive and dynamic environment for its employees.

The Bakery Department at Hy-Vee plays a vital role in delivering fresh, high-quality baked goods to customers daily. The company is currently seeking a dedicated Baker to join this team as a non-exempt e... Show More

Job Requirements

  • must be 18 or older
  • high school diploma or equivalent
  • six months to one year of bakery or related experience
  • ability to lift up to 50 pounds occasionally and 20 pounds frequently
  • ability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • ability to work in fast-paced environment with exposure to flour, noise, temperature extremes, dampness, vibrations, equipment hazards, and cleaning chemicals
  • ability to pass pre-employment drug screen

Job Qualifications

  • high school diploma or equivalent
  • six months to one year of related bakery experience
  • ability to solve practical problems involving a variety of variables
  • ability to do arithmetic calculations involving fractions, decimals, and percentages
  • ability to copy data from one record to another
  • effective interview skills to obtain basic information
  • ability to guide people and provide basic direction

Job Duties

  • provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • makes an effort to learn customers’ names and to address them by name whenever possible
  • assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
  • checks orders for the day and sets up a timeline and production schedule
  • prepares make up, bakes, and fries all department products as needed
  • reviews the status and appearance of product for freshness and pulls by stale date
  • invoices and puts away product as instructed by the department manager
  • anticipates product needs, not only for the current day but subsequent days
  • inspects incoming products quality and quantity, e.g. mispicks
  • understands the use and issues related to bakery equipment and follows up on potential maintenance issues
  • checks signage for correct labels on ad items
  • reviews department for potential safety issues, e.g. hot racks or knobs in hot water
  • operates as a lead with bakery clerks
  • prioritizes orders as per customer and department manager request
  • checks orders (not only special orders, but future orders for the day)
  • proofs necessary items
  • pulls product from the freezer or the cooler
  • understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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