Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Paid holidays
Job Description
Hy-Vee is a well-established supermarket chain renowned for its commitment to providing exceptional customer service and a comprehensive range of quality products. Operating as a community-focused grocery retailer, Hy-Vee emphasizes the importance of a friendly and helpful shopping environment, highlighted by their slogan "a helpful smile in every aisle." The company culture encourages employee engagement and dedication, aiming to create a supportive atmosphere for customers and team members alike. With a wide variety of departments including fresh produce, deli, bakery, and health and wellness, Hy-Vee offers a diverse and dynamic workplace. Employment with Hy-Vee comes with a focus on professionalism,... Show More
Job Requirements
- High school diploma or equivalent
- Six months to one year of bakery or related experience
- Ability to lift up to 50 pounds occasionally and 20 pounds frequently
- Capability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Good vision including color differentiation and depth perception
- Ability to work in a fast-paced environment with exposure to temperature extremes, flour, noise, and equipment hazards
- Willingness to adhere to company policies and maintain professional hygiene and dress standards
- Must be able to pass a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Knowledge of bakery operations and equipment use
- Customer service skills
- Ability to solve practical problems and interpret instructions
- Basic arithmetic skills, including fractions, decimals, and percentages
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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