Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to quality products and outstanding customer service across its many locations. As a customer-focused retailer, Hy-Vee places a strong emphasis on fostering a welcoming environment for its shoppers by supporting a workforce that is fully engaged and dedicated to delivering a helpful and friendly experience in every aisle. With a rich history of serving communities and meeting diverse consumer needs, Hy-Vee remains a trusted name in grocery shopping and is continuously growing to meet the demands of its customers. The company prides itself on its core values of partnerships, a... Show More
Job Requirements
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently
- Visual acuity with or without correction including color vision and depth perception
- Ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Adherence to company policies and guidelines
- Successful completion of pre-employment drug screening
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to solve practical problems with limited standardization
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data, interview and guide people, and provide basic direction
- Strong customer service skills
- Effective communication skills
- Ability to work in a fast-paced environment
- Basic knowledge of bakery equipment operations
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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