Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Job Description
Tim Hortons is a renowned quick-service restaurant chain recognized for its commitment to serving freshly brewed coffee, delicious baked goods, and a variety of fast food items to customers worldwide. Established as a staple in the quick dining industry, Tim Hortons prides itself on quality, customer service, and operational excellence. The company’s baking program is a critical component of ensuring the availability of fresh and high-quality products that customers expect each day. As a global leader in the food service industry, Tim Hortons operates thousands of locations, offering a vibrant and team-oriented work environment with growth opportunities for employees. This... Show More
Job Requirements
- Must be 16 years of age or older
Job Qualifications
- Must be 16 years of age or older
Job Duties
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate
- adheres to product shelf life standards to ensure the best quality product is available to guests
- delivers consistent and outstanding customer service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
- enhances the customer service experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
- helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- promptly executes service recovery for any customer service concerns or complaints by making it right with the guest, regardless of involvement in the issue
- listens carefully to customer service concerns and apologizes for the experience in the case of a complaint
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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