Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to exceptional customer service and high-quality products. With a strong emphasis on community and teamwork, Hy-Vee fosters an environment where employees are valued as the company's greatest strength, embodied in their promise of "a helpful smile in every aisle." This company prides itself on creating a positive shopping experience for customers while supporting a collaborative and supportive workplace culture for its team members. Hy-Vee operates numerous locations and offers a variety of departments to serve diverse customer needs, with the Bakery department being a key contributor to the fresh and... Show More
Job Requirements
- High school diploma or equivalent
- Six months to one year of bakery or related experience
- Ability to exert up to 50 pounds of force occasionally
- Ability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to work in a fast-paced environment with temperature extremes and exposure to flour, noise, dampness, vibrations, and cleaning chemicals
- Must pass pre-employment drug screening
- Ability to follow company policies and procedures
- Ability to report to work on time and as scheduled
Job Qualifications
- High school or equivalent experience
- Over six months up to one year of similar or related experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data from one record to another and provide basic direction
- Good communication and customer service skills
- Basic knowledge of bakery equipment and operations
- Ability to follow safety and sanitation procedures
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming product quality and quantity
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Practices proper sanitation procedures and maintains a clean and neat work area
- Maintains adherence to personal hygiene and dress guidelines
- Adheres to company policies
- Reports to work when scheduled and on time
- Orders supplies and merchandise items for the department as directed by the bakery manager
- Reviews and re-merchandises product on the shelf, discards outdated products
- Writes the department schedule and ensures coverage in bakery manager's absence
- Assists in other store areas as needed
- Performs other job-related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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