Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Job Description
Hy-Vee is a leading Midwest-based supermarket chain founded on a commitment to community and caring for customers. With over 280 stores across multiple states, Hy-Vee excels in providing high-quality grocery products and exceptional customer service. The company values its employees as its greatest strength and fosters a supportive and engaging work environment where teamwork, growth, and customer focus are paramount. Known for its slogan "a helpful smile in every aisle," Hy-Vee invests in its workforce to ensure that every customer interaction is friendly, effective, and positive.
The role of Baker at Hy-Vee is an essential position within the Bakery departm... Show More
The role of Baker at Hy-Vee is an essential position within the Bakery departm... Show More
Job Requirements
- Must be 18 or older
- High school diploma or equivalent
- Over six months up to one year of related experience
- Ability to solve practical problems and interpret instructions
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting up to 50 pounds, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to adhere to company policies and maintain personal hygiene and dress standards
- Successful completion of pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to solve practical problems with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data, interview to obtain basic information, guide people and provide basic direction
- Strong customer service skills
- Ability to operate bakery equipment
- Effective communication skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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