Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
Training and Development
Job Description
Hy-Vee is a respected and dynamic supermarket chain operating in the Midwest United States, known for its commitment to quality products, exceptional customer service, and community involvement. With a strong presence and a reputation built over several decades, Hy-Vee offers a friendly and supportive work environment for its employees. The company prides itself on its core values, including partnerships, a growth mindset, customer focus, professionalism, and results orientation. It emphasizes not only customer satisfaction but also employee engagement and development. The motto "a helpful smile in every aisle" reflects the company’s mission to deliver a positive shopping experience with the... Show More
Job Requirements
- must be at least 18 years old
- high school or equivalent experience
- over six months up to one year of similar or related experience
- ability to solve practical problems
- ability to do arithmetic calculations involving fractions decimals and percentages
- ability to copy data from one record to another interview to obtain basic information guide people and provide basic direction
- must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently to move objects
- must be able to perform stooping crouching reaching standing walking pushing pulling lifting fingering grasping feeling talking hearing and repetitive motions
- able to work overnight shifts
Job Qualifications
- high school or equivalent experience
- over six months up to one year of similar or related experience
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions decimals and percentages
- ability to copy data from one record to another interview to obtain basic information guide people and provide basic direction
Job Duties
- provide prompt efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store
- smile and greet customers in a friendly manner whether the encounter takes place in the employees designated department or elsewhere in the store
- make an effort to learn customers names and to address them by name whenever possible
- assist customers by escorting them to the products theyre looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience
- answer the telephone promptly and provide friendly helpful service to customers who call including taking product orders
- check orders for the day and set up a timeline and production schedule
- prepare make up bake and fry all department products as needed
- review the status and appearance of product for freshness and pull by stale date
- invoice and put away product as instructed by the department manager
- anticipate product needs not only for the current day but subsequent days
- inspect incoming products quality and quantity eg mispicks
- understand the use and issues related to bakery equipment and follow up on potential maintenance issues
- check signage for correct labels on ad items
- review department for potential safety issues eg hot racks or knobs in hot water
- operate as a lead with bakery clerks
- prioritize orders as per customer and department manager request check orders not only special orders but future orders for the day
- proof necessary items
- pull product from the freezer or the cooler
- understand and practice proper sanitation procedures and ensure the work area is always clean and neat
- maintain strict adherence to department and company guidelines related to personal hygiene and dress
- adhere to company policies and individual store guidelines
- report to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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