Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
competitive pay
Employee Discounts
Paid training
flexible scheduling
Opportunities for advancement
Health and safety compliance training
friendly work environment
Job Description
Tim Hortons is a renowned multinational fast food restaurant chain, best known for its coffee and baked goods. Founded in 1964 in Canada, it has grown into one of the largest and most trusted quick-service restaurant brands globally. Tim Hortons focuses on delivering high-quality products and exceptional customer experiences. Known for its friendly atmosphere and community-oriented approach, it provides job seekers with an opportunity to work in a dynamic and fast-paced environment that values teamwork, customer service, and operational excellence. The Tim Hortons Baking Program is an integral part of the company's commitment to maintain freshness and quality in its... Show More
Job Requirements
- must be 16 years of age or older
- ability to follow recipes, procedures, and guidelines
- strong communication and interpersonal skills
- ability to stand for extended periods
- willingness to work shifts including early mornings, evenings, weekends, and holidays
- physical ability to perform manual tasks including lifting and handling bakery equipment
- commitment to health and safety standards
- ability to work collaboratively in a team environment
Job Qualifications
- minimum age of 16 years
- experience in food preparation or baking preferred
- basic understanding of food safety and sanitation principles
- ability to follow detailed procedures and operational guidelines
- strong customer service skills
- ability to work in a fast-paced environment
- teamwork and communication skills
- attention to detail and commitment to product quality
- basic math and record-keeping skills
Job Duties
- follow the guaranteed Always Fresh procedure to ensure products are fresh and accurate
- adhere to product shelf life standards to maintain product quality
- deliver consistent customer service by maintaining an appealing showcase with minimum quantity and variety standards
- enhance customer service experience through a friendly attitude and attentive behavior following the S.E.T. principles: smile, eye contact, thank you
- support speed of service targets by working efficiently to fill orders and meet customer needs
- promptly execute service recovery to address customer complaints and concerns
- listen carefully to customer concerns and apologize when necessary
- follow all operations standards and guidelines for product preparation and equipment use
- monitor fridge and freezer inventory and submit order quantities
- prepare products as required while minimizing food waste and recording production and waste
- respond to showcase and product needs from the restaurant front
- assist in serving guests when needed
- regularly take temperatures of products and equipment and record in logs
- clean and maintain the production area
- follow all restaurant policies, procedures, and standards
- support a clean environment ready for rush periods through regular cleaning, organizing, and stocking
- follow proper hand washing and sanitation guidelines
- work in compliance with health and safety legislation
- follow safe work practices and procedures
- use personal protective equipment as required
- report injuries, accidents, unsafe conditions, and other incidents to management
- avoid operating equipment or working in ways that endanger others
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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