Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Hy-Vee is a well-established employee-owned chain of supermarkets that has built its reputation on its friendly service, vast product selection, and commitment to community values. Founded in 1930, Hy-Vee has grown to operate hundreds of stores across the Midwest, creating a workplace where employees are empowered and customers are treated like family. Recognizing that their people are their strength, Hy-Vee emphasizes a culture where positivity, collaboration, and personal growth are at the forefront. Their guiding promise is "a helpful smile in every aisle," encapsulating the warm, attentive service customers can expect when shopping at Hy-Vee. The company fosters a supportive... Show More
Job Requirements
- High school or equivalent experience
- Over six months up to one year of similar or related experience
- Ability to solve practical problems
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction
- Physically able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently to move objects
- Vision from more than 20 inches and less than 20 feet with or without correction, color vision, depth perception, and field of vision
- Ability to perform stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Willingness to work in a fast-paced environment with exposure to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional cleaning chemicals or solvents
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to solve practical problems
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction
- Experience working with bakery equipment
- Strong customer service skills
- Ability to lead and coordinate bakery clerks
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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