Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.25 - $16.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Career advancement opportunities
flexible scheduling
Job Description
Tim Hortons is a renowned Canadian multinational fast food restaurant known for its coffee and doughnuts. Established with a commitment to quality, freshness, and customer satisfaction, Tim Hortons has become a staple in the quick-service restaurant industry. The company operates thousands of locations across Canada and beyond, offering a consistent and inviting experience for all guests. Known for its warm, community-oriented atmosphere and signature products, Tim Hortons continues to grow by investing in its team members and enhancing its baking and customer service standards.
The Baker role within the Tim Hortons Baking Program is pivotal to maintaining the brand... Show More
The Baker role within the Tim Hortons Baking Program is pivotal to maintaining the brand... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work flexible hours including early mornings, evenings, weekends, and holidays
- ability to stand for extended periods
- basic understanding of food safety practices
- willingness to adhere to company policies and procedures
- ability to work as part of a team
- physical capability to perform tasks related to baking and food preparation
- willingness to maintain cleanliness standards
Job Qualifications
- Must be 16 years of age or older
- good communication skills
- ability to work efficiently in a fast-paced environment
- willingness to learn and follow procedures
- basic math skills for inventory and production tracking
- customer service skills
- teamwork and cooperation
- attention to detail
- ability to follow safety and sanitation protocols
Job Duties
- Follow the guaranteed Always Fresh procedure to ensure product freshness and accuracy
- adhere to product shelf life standards
- deliver consistent and outstanding customer service by maintaining an appealing showcase
- enhance customer service through friendly attitude and S.E.T principles (Smile, Eye Contact, Thank You)
- support speed of service targets by working quickly and efficiently
- promptly execute service recovery for customer service concerns or complaints
- listen carefully and apologize for customer service complaints
- follow all operations standards and guidelines for preparation of products and equipment operation
- monitor fridge and freezer inventory and submit order quantities
- prepare products minimizing food waste
- record prepared items and waste
- respond to showcase and product needs from the restaurant front
- assist in serving guests when necessary
- regularly take temperatures of products, fridges, and freezers and record data
- clean and maintain the production area
- follow all restaurant policies and standards
- support a clean environment ready for rush periods through regular cleanup and organization
- follow proper hand washing and sanitation procedures
- work in compliance with occupational health and safety legislation
- know and follow safe work practices
- use personal protective equipment as required
- report all injuries, illnesses, accidents, unsafe conditions, and security incidents
- avoid operating equipment or working in a way that endangers anyone
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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