Company Logo or Photo

Hy-Vee, Inc.

Baker

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee wellness programs

Job Description

Hy-Vee is a leading employee-owned supermarket chain known for its commitment to quality products and exceptional customer service. As a company, Hy-Vee prides itself on creating a positive work environment where employees, customers, and the community are valued partners. Operating across multiple states, Hy-Vee combines innovation with traditional grocery retail values, focusing heavily on fresh, healthy food options and a promise of "a helpful smile in every aisle." This focus on service excellence is supported by a strong emphasis on employee engagement, professional development, and community involvement.

The position of Baker at Hy-Vee is a vital role within the Baker... Show More

Job Requirements

  • Must be 18 or older
  • High school diploma or equivalent
  • Six months to one year of related experience in bakery or customer service
  • Ability to lift up to 50 pounds occasionally and 20 pounds frequently
  • Capable of performing physical tasks including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • Willingness to work in a fast-paced environment with exposure to temperature extremes, flour dust, noise and equipment hazards
  • Ability to follow company policies and maintain professional hygiene and dress standards
  • Availability to report to work as scheduled and on time

Job Qualifications

  • High school diploma or equivalent
  • Over six months up to one year of similar or related bakery or customer service experience
  • Ability to solve practical problems with limited standardization
  • Proficient in arithmetic calculations including fractions, decimals, and percentages
  • Strong communication skills for customer interaction and basic information gathering
  • Ability to work effectively as part of a team and demonstrate professionalism
  • Knowledge of bakery equipment and proper sanitation procedures
  • Ability to handle physical demands of the job such as lifting and standing for extended periods

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to products, securing out-of-reach products, loading or unloading heavy items, noting and passing along customer suggestions or requests, performing tasks to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service including taking product orders
  • Checks orders for the day and sets up a timeline and production schedule
  • Prepares make up, bakes and fries all department products as needed
  • Reviews the status and appearance of product for freshness and pulls by stale date
  • Invoices and puts away product as instructed by the department manager
  • Anticipates product needs for current and subsequent days
  • Inspects incoming products quality and quantity
  • Understands bakery equipment use and maintenance issues
  • Checks signage for correct labels on ad items
  • Reviews department for potential safety issues
  • Operates as a lead with bakery clerks
  • Prioritizes orders as per customer and department manager request
  • Proofs necessary items
  • Pulls product from freezer or cooler
  • Practices proper sanitation procedures and ensures work area is clean
  • Maintains adherence to hygiene, dress, company policies
  • Reports to work scheduled and on time

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.