Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Training and development programs
Employee Discounts
flexible scheduling
Career advancement opportunities
Health and safety training
supportive work environment
Job Description
Tim Hortons is a renowned Canadian multinational fast food restaurant known primarily for its coffee and doughnuts. Established in 1964, the brand has grown to become one of Canada's most iconic and beloved quick-service chains, recognized for its commitment to quality, customer service, and community involvement. Tim Hortons operates thousands of locations worldwide and is dedicated to providing fresh products, a welcoming atmosphere, and a satisfying customer experience. The company emphasizes the importance of its employees as the face of the brand, promoting a positive and inclusive work culture where team members can develop professionally and personally. The Tim Hortons... Show More
Job Requirements
- must be 16 years of age or older
- ability to work flexible hours including weekends and holidays
- capacity to stand for extended periods
- willingness to learn baking procedures and restaurant operations
- adherence to health and safety standards
- ability to work in a team environment
Job Qualifications
- high school diploma or equivalent preferred
- previous baking or food preparation experience is an asset
- customer service experience is an asset
- ability to work in a fast-paced environment
- strong communication skills
- ability to follow instructions and procedures
- team-oriented mindset
- basic math skills
Job Duties
- follows the guaranteed always fresh procedure to ensure products are always fresh and always accurate
- adheres to product shelf life standards to ensure the best quality product is available to guests
- delivers consistent and outstanding customer service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
- enhances the customer service experience through friendly attitude, attentive behavior and following the set principles: smile, eye contact, thank you
- helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- promptly executes service recovery for any customer service concerns or complaints by making it right with the guest, regardless of involvement in the issue
- listens carefully to customer service concerns and apologizes for the experience in the case of a complaint
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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