Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Hy-Vee is a well-established and reputable supermarket chain known for its commitment to providing exceptional customer service and quality products. Founded on the values of integrity, respect, and hard work, Hy-Vee has grown to become one of the most trusted names in the grocery retail industry across the Midwest region of the United States. The company prides itself on fostering a positive work environment where employees feel valued and empowered, promoting a culture of teamwork and professional growth. Hy-Vee emphasizes the importance of community involvement and goes above and beyond to support local initiatives and charities, making it an employer... Show More
Job Requirements
- Must be 18 years or older
- High school diploma or equivalent
- Six months to one year of related bakery or baking experience preferred
- Ability to work overnight shifts when required
- Ability to lift up to 50 pounds occasionally and 20 pounds frequently
- Must be able to stand, walk, stoop, crouch, reach, push, pull, lift, grasp, talk, hear, and perform repetitive motions
- Ability to maintain personal hygiene and adhere to dress code
- Successful completion of pre-employment drug screen
- Ability to handle fast-paced work environment with pressure
Job Qualifications
- High school diploma or equivalent
- Minimum six months to one year of related baking or bakery experience
- Ability to provide friendly, courteous customer service
- Knowledge of bakery operations and equipment
- Ability to prioritize tasks and work in a fast-paced environment
- Strong problem-solving skills
- Basic math skills including fractions, decimals, and percentages
- Ability to follow instructions and standard sanitation procedures
- Good communication skills
- Ability to lead and work cooperatively with team members
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming products quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders (not only special orders, but future orders for the day)
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Orders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager
- Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products
- Writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager's absence
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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