
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Paid holidays
Job Description
Hy-Vee is a well-established, employee-owned supermarket chain renowned for its commitment to providing exceptional customer service and quality products. With a broad presence across several states, Hy-Vee has cultivated a culture where employees are valued as the organization's greatest strength. The company operates in the retail grocery sector, encompassing departments that offer products ranging from fresh produce to bakery goods. Hy-Vee emphasizes a customer-centric approach, promising "a helpful smile in every aisle," which highlights the key role of its workforce in maintaining a positive and inviting shopping experience. The company values teamwork, professionalism, and a growth mindset, fostering an environment... Show More
Job Requirements
- High school diploma or equivalent
- six months to one year of related baking experience
- ability to lift up to 50 pounds occasionally
- ability to perform physical tasks including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- ability to work in a fast-paced environment
- adherence to company policies and dress code
- punctuality and reliability
- ability to follow safety protocols and sanitation standards
Job Qualifications
- High school diploma or equivalent
- over six months up to one year of baking or related experience
- knowledge of bakery products and equipment
- customer service skills
- ability to solve practical problems
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- good communication skills
- ability to work independently and as part of a team
- attention to detail
- knowledge of sanitation procedures
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- checks orders for the day and sets up a timeline and production schedule
- prepares make up, bakes, and fries all department products as needed
- reviews the status and appearance of product for freshness and pulls by stale date
- invoices and puts away product as instructed by the department manager
- anticipates product needs, not only for the current day but subsequent days
- inspects incoming products quality and quantity e.g. mispicks
- understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- checks signage for correct labels on ad items
- reviews department for potential safety issues e.g. hot racks or knobs in hot water
- operates as a lead with bakery clerks
- prioritizes orders as per customer and department manager request
- checks orders not only special orders but future orders for the day
- proofs necessary items
- pulls product from the freezer or the cooler
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
- orders supplies and merchandise items for the department except cake decorating items as directed by the bakery manager
- reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products
- writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary in bakery manager's absence
- assists in other areas of store as needed
- performs other job related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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