
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
flexible scheduling
Job Description
Hy-Vee is a well-established supermarket chain known for its strong commitment to customer service and community engagement. The company operates a comprehensive range of departments, including bakery, perishables, health wellness, and more, ensuring a full shopping experience for customers. Hy-Vee is recognized for fostering a positive and inclusive work environment where employees are valued as the foundation of the company's success. The organization prides itself on promoting a culture where every team member's contribution is acknowledged, with a focus on maintaining a helpful and friendly atmosphere throughout its stores. This is reflected in their promise of providing 'a helpful smile... Show More
Job Requirements
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to solve practical problems
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to copy data and provide basic direction
- Physical ability to exert up to 50 pounds occasionally and 20 pounds frequently
- Ability to perform physical activities such as stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to solve practical problems with limited standardization
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Strong customer service skills
- Ability to operate bakery equipment
- Good interpersonal and communication skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs, not only for the current day but subsequent days
- Inspects incoming product quality and quantity, e.g. mispicks
- Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- checks orders not only special orders, but future orders for the day
- Proofs necessary items
- Pulls product from the freezer or the cooler
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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