Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
Hy-Vee is a well-established retail grocery chain recognized for its commitment to providing outstanding customer service and a welcoming shopping experience. Renowned across multiple states in the U.S., Hy-Vee operates numerous stores offering a wide variety of groceries, pharmacy services, and bakery goods among other products. The company prides itself on fostering a culture of teamwork, professionalism, and customer focus. Hy-Vee is dedicated to its workforce, believing that people are its greatest strengths, and operates with a core philosophy of putting a "helpful smile in every aisle," which reflects its dedication to both customers and employee satisfaction. The company's success... Show More
Job Requirements
- high school diploma or equivalent
- over six months up to one year of similar or related baking experience
- ability to solve practical problems involving a variety of variables with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction
- physical ability to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently to move objects
- ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- willingness to work in fast-paced, temperature-extreme environments
- ability to maintain strict personal hygiene and dress standards
- ability to adhere to company policies and procedures
Job Qualifications
- high school diploma or equivalent
- over six months up to one year of similar or related baking experience
- ability to solve practical problems involving a variety of variables with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- attention to detail with ability to maintain cleanliness and organization
- good interpersonal and communication skills
- ability to follow instructions and work well within a team environment
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- checks orders for the day and sets up a timeline and production schedule
- prepares make up, bakes, and fries all department products as needed
- reviews the status and appearance of product for freshness and pulls by stale date
- invoices and puts away product as instructed by the department manager
- anticipates product needs, not only for the current day but subsequent days
- inspects incoming products quality and quantity, e.g. mispicks
- understands the use and issues related to bakery equipment and follows up on potential maintenance issues
- checks signage for correct labels on ad items
- reviews department for potential safety issues, e.g. hot racks or knobs in hot water
- operates as a lead with bakery clerks
- prioritizes orders as per customer and department manager request
- checks orders not only special orders, but future orders for the day
- proofs necessary items
- pulls product from the freezer or the cooler
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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