Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Life insurance
Job Description
Hy-Vee is a well-established and respected supermarket chain known for its commitment to customer service and community involvement. Founded decades ago, Hy-Vee operates numerous stores across the Midwest, providing customers with a wide selection of groceries, fresh produce, baked goods, and other household essentials. At Hy-Vee, the company culture emphasizes integrity, respect, and a helpful attitude, embodied in their promise to deliver "a helpful smile in every aisle." This dedication to customer satisfaction is supported by a workforce that is fully engaged and committed to supporting both customers and each other, creating a friendly and welcoming shopping environment. Hy-Vee prides... Show More
Job Requirements
- must be 18 or older
- high school diploma or equivalent
- six months to one year of bakery or related experience
- ability to lift up to 50 pounds occasionally and 20 pounds frequently
- ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- able to maintain personal hygiene and follow dress code
- able to adhere to company policies and safety guidelines
- available to work scheduled shifts
- strong communication skills
- able to work under pressure and in a fast-paced environment
Job Qualifications
- high school diploma or equivalent
- over six months up to one year of similar or related experience
- ability to solve practical problems and interpret instructions
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to copy data, interview to obtain basic information, provide basic direction
- familiarity with bakery equipment and procedures
- strong customer service and communication skills
- ability to work in a fast-paced environment
- team leadership skills as applicable
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- checks orders for the day and sets up a timeline and production schedule
- prepares make up, bakes, and fries all department products as needed
- reviews the status and appearance of product for freshness and pulls by stale date
- invoices and puts away product as instructed by the department manager
- anticipates product needs for the current and subsequent days
- inspects incoming products quality and quantity
- understands the use and issues related to bakery equipment and follows up on maintenance issues
- checks signage for correct labels on ad items
- reviews department for potential safety issues
- operates as a lead with bakery clerks
- prioritizes orders as per customer and department manager request
- proofs necessary items
- pulls product from the freezer or cooler
- understands and practices proper sanitation procedures
- maintains strict adherence to personal hygiene and dress guidelines
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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