PrimeFlight Aviation Services logo

Baggage Handling Supervisor - PHL Airport

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.34
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
growth opportunities

Job Description

PrimeFlight Aviation Services, Inc. is a leading provider of commercial aviation services, committed to delivering exceptional customer service and operational excellence across over 200 locations worldwide. As a key player in the aviation industry, PrimeFlight focuses on ensuring smooth, safe, and efficient ground handling operations at airports, contributing significantly to passenger satisfaction and airline success. The company prides itself on fostering a positive work environment where respect and teamwork are fundamental values, promoting career growth opportunities and a competitive pay scale for its employees. Benefits such as 401(k) matching, health insurance, dental and vision coverage, life insurance, and paid time... Show More

Job Requirements

  • 18 years of age or older
  • Eligible to work in the United States
  • Must have a valid state-issued driver's license with an acceptable driving record
  • Communicate effectively in English including reading, writing, speaking
  • 2 years customer service experience
  • 1 year baggage handling experience
  • Ability to access and interpret information in print and electronically including electronic devices
  • Effectively communicate with colleagues and clients both in-person and electronically
  • Pass a background check and drug screen
  • Eligibility to acquire needed credentials and clearances such as FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal as applicable
  • Flexible to work various shifts including nights, weekends and holidays

Job Qualifications

  • Minimum age of 18 years old
  • Ability to read, write, speak, and understand the English language
  • 2 years customer service experience
  • 1 year baggage handling experience
  • Comfortable working with computers, mobile devices, and tablets
  • Ability to pass a drug screen
  • Eligibility to acquire needed credentials and clearances
  • Flexible to work various shifts including nights, weekends, and holidays

Job Duties

  • Supervise the daily operations of the baggage handling team
  • Ensure timely and accurate processing of passenger baggage
  • Monitor adherence to baggage handling protocols and safety standards
  • Conduct training sessions for new and existing staff on baggage handling procedures
  • Resolve operational issues and passenger concerns regarding baggage
  • Coordinate with airlines and airport authorities for seamless baggage transfer
  • Exemplify PrimeFlight customer service and safety standards
  • Perform any additional duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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