Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Our company is an established player in the aviation and airport services industry, dedicated to providing seamless and efficient travel experiences for passengers. We specialize in delivering top-notch customer service and operational support at various airport touchpoints, including baggage handling and check-in processes. Our mission is to enhance passenger satisfaction by combining cutting-edge technology with personalized assistance, ensuring safe and timely transit through airport procedures. We pride ourselves on maintaining a professional, welcoming environment that meets and exceeds regulatory and security standards for domestic and international travel.
We are currently seeking motivated, friendly, and detail-oriented individuals to joi... Show More
We are currently seeking motivated, friendly, and detail-oriented individuals to joi... Show More
Job Requirements
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Treat all information as confidential
- Possess tact to deal with all levels of situations, clients, employees, and public
- Must be able to read, understand and carry out instructions in English
- Ability to work from verbal and written instructions
- Ability to communicate clearly and concisely verbally and in written form in English
- Ability to lift, stoop, squat, push, stand and/or bend throughout the shift
- Ability to lift, carry, and hold up to 75 lbs
- Must pass pre-employment and random drug tests
- Must pass a criminal background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen or have authorization to work in the US
Job Qualifications
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Must be 18 years of age or older
- Reliable telephone and transportation
- Ability to treat all information as confidential
- Tact to deal with all levels of situations, client representatives, employees, and the public
- Ability to read, understand and carry out instructions in English
- Ability to communicate in English clearly and concisely verbally and in written form
- Ability to work from verbal and written instructions
- Physical ability to lift, stoop, squat, push, stand and/or bend throughout the shift
- Ability to lift, carry and/or hold up to 75 lbs
- Ability to pass pre-employment and random drug test
- Ability to pass a criminal background check
- Meet necessary requirements to obtain a security sensitive identification badge
- Citizenship or authorization to work in the US
Job Duties
- Provide friendly and welcoming assistance to customers wishing to check baggage through automated self-service technologies
- Interpret government rules and requirements for domestic and international travel
- Serve customers in a caring, efficient, and diplomatic manner
- Stand for extended periods within the Bag Drop check-in area to listen and evaluate customer needs
- Communicate up-to-date carry-on and checked baggage requirements
- Query passengers using FAA mandated security questions
- Verify customer identification as required by FAA/TSA
- Visually verify proper placement of bag tags on self-tagged checked baggage
- Verify carry-on items meet size requirements
- Activate bag tags using automated electronic scanning device
- Verify weight of each checked item and collect baggage fees when applicable
- Handle checked bags including lifting, weighing, and placing on bag belt
- Affix printed bag tags from assigned podium printers
- Change stock in automated printers
- Complete required paperwork
- Demonstrate welcoming and helpful behaviors consistently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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