Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Military Friendly employer
Job Description
ABM is a global leader in facility services and solutions, dedicated to creating cleaner, healthier, and more sustainable environments. Established in 1909, ABM has grown into one of the world's largest providers of essential services such as janitorial, engineering, parking, electrical and lighting, HVAC and mechanical, landscape and turf, and mission critical solutions. The company serves a diverse range of industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. With over 100,000 team members and operations in more than 350 offices worldwide, ABM generates nearly $8 billion in annual revenue. Its commitment... Show More
Job Requirements
- Must be 18 years of age or older
- no high school diploma, GED or college degree required
- no experience required and on the job training provided
Job Qualifications
- One (1) year of customer service or similar work experience preferred
- excellent communication skills
- ability to engage with diverse passenger populations
- strong interpersonal skills
- ability to work under pressure
- willingness to learn and assist with various tasks
- physical ability to assist with baggage and mobility aids
Job Duties
- Act as a welcome ambassador for arriving passengers
- greet and engage with passengers in and around the terminal area to offer informational assistance
- communicate effectively with passengers regarding airport and airline services available
- assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
- escort unaccompanied minors
- assist with baggage as required
- monitor and enforce carry-on baggage size requirements
- coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
- provide assistance to passengers using kiosks to check-in
- assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
- transfer and distribute wheelchairs as needed
- alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
- report hazards and incidents encountered in daily operation
- follow safety precautions at all times
Job Qualifications
Experience
No experience required
Job Location
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