Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Westgate Las Vegas Resort & Casino is a premier destination located just one block from the famous Las Vegas Strip, offering guests luxury accommodations, award-winning dining, and exciting casino action. As part of Westgate Resorts, a renowned leader in the timeshare and hospitality industry, this resort delivers unforgettable vacation experiences across various locations throughout the United States, from the sandy beaches of Florida to the scenic mountains of Utah. Westgate Resorts prides itself on providing affordable and diverse getaway options suitable for every family and budget, whether guests seek high-energy entertainment in vibrant Las Vegas or peaceful retreats in serene... Show More
Job Requirements
- Ability to effectively deal with internal/external customers, some of whom will require patience, tact and diplomacy to defuse anger
- Ability to read, write, speak and understand the English language sufficient to complete baggage tags and communicate with guests and other employees
- Ability to provide clear direction, instruction and guidance to guests
- Listen and respond to guest inquiries using a positive, clear speaking voice
- Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc
- Ability to read, write, speak and understand the English language sufficient to understand verbal/written requests from supervisor, employees and guests
- Basic mathematical skills necessary to count baggage
- Ability to open cab doors
- Ability to grasp, bend, lift and/or carry, or otherwise, move or push luggage on a hand truck weighing a maximum of 100 pounds to a height of 4 feet on an intermittent basis
- Ability to walk/stand and work 95 percent of shift walking a maximum of 5 miles
- Ability to remain alert throughout the duration of shift and remain calm during emergency situations
- Ability to read, write, speak and understand the English language in case of emergency situations and to read caution and/or safety notices
- Keep your workstation neat and orderly
- Ability to maintain attendance in conformance with standards
- Ability to maintain a neat, clean and well-groomed appearance
Job Qualifications
- Ability to effectively deal with internal/external customers, some of whom will require patience, tact and diplomacy to defuse anger
- Ability to read, write, speak and understand the English language sufficient to complete baggage tags and communicate with guests and other employees
- Ability to provide clear direction, instruction and guidance to guests
- Listen and respond to guest inquiries using a positive, clear speaking voice
- Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc
- Ability to read, write, speak and understand the English language sufficient to understand verbal/written requests from supervisor, employees and guests
- Basic mathematical skills necessary to count baggage
- Ability to open cab doors
- Ability to grasp, bend, lift and/or carry, or otherwise, move or push luggage on a hand truck weighing a maximum of 100 pounds to a height of 4 feet on an intermittent basis
- Ability to walk/stand and work 95 percent of shift walking a maximum of 5 miles
- Ability to remain alert throughout the duration of shift and remain calm during emergency situations
- Ability to read, write, speak and understand the English language in case of emergency situations and to read caution and/or safety notices
- Keep your workstation neat and orderly
- Ability to maintain attendance in conformance with standards
- Ability to maintain a neat, clean and well-groomed appearance
Job Duties
- Welcome all guests arriving in cabs and limousines to the hotel, assist them from the vehicle they arrived in, offer luggage assistance and give directions if applicable
- Thank departing guests for staying at our hotel, open cab door for them, wish a safe trip home, put bags in the vehicle and close the doors
- Be knowledgeable about all activities occurring in the hotel to answer guest inquiries
- Reorder claim checks as needed, assist valet parking, drive limousines as required and assist in the check room
- Report all suspicious persons or activities, hazardous conditions to supervisor, security or safety personnel
- Provide instruction and/or guidance for guest/employee safety in fire/emergency situations
- Abide by all state, federal and corporate liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests
- Abide by all state and corporate gaming regulations pertaining to the presence of minors in gaming areas
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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