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ABM Industries

Baggage Agent

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.04
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
flight benefits
Comprehensive benefits package

Job Description

ABM is a leading provider of facility solutions with a rich history dating back to 1909. As a global company publicly traded on the New York Stock Exchange under the ticker ABM, it generates revenues of approximately 6.4 billion dollars annually and employs over 130,000 individuals. ABM operates out of more than 300 offices across the United States and numerous international locations, delivering comprehensive facility management capabilities. Their services include electrical and lighting, energy solutions, facilities engineering, HVAC and mechanical services, janitorial services, landscaping, mission-critical solutions, and parking management. This broad offering allows ABM to serve a diverse range of... Show More

Job Requirements

  • Must be 18 years of age or older
  • Customer service experience
  • Must meet all requirements to receive required airport SIDA badge

Job Qualifications

  • Must be 18 years of age or older
  • Customer service experience
  • Must meet all requirements to receive required airport SIDA badge

Job Duties

  • Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings
  • Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings
  • Ability to read IATA tickets to determine flight departure times and connecting carriers
  • Screens all interline passengers prior to placing bags on the interline return belts
  • Ensures baggage tagging is correct
  • Direct and assist passengers with mis-checked or short-checked bags
  • Handles misplaced/lost baggage claims and provides reports to Carriers
  • Evaluates customer’s need concerning airline locations
  • Is able to meet the station’s attendance standards
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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