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Job Overview
Employment Type
Temporary
Part-time
Hourly
Work Schedule
Flexible
Job Description
Live Nation Entertainment is the world's leading live entertainment company, encompassing dominant global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized globally for its event ticketing, selling over 620 million tickets annually to approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment worldwide, promoting upwards of 50,000 events each year for nearly 7,000 artists across more than 40 countries. These businesses synergistically support Live Nation Media & Sponsorship, which devises strategic music marketing programs that link more than 1,200 sponsors with the 145 million fans attending Live... Show More
Job Requirements
- Must be able to maintain composure around high-profile artists and guests
- Ability to work in a hectic and loud environment
- Strong organizational, time management and multi-tasking skills
- Proficient computer skills including Microsoft Office
- 1 years' plus backstage, production or hospitality experience
- 2-3 years' work experience in a comparable role
- 1-2 years' leadership experience
- Physical ability to walk, climb stairs, lift and carry equipment
- Must be able to lift 30 lbs using proper lifting techniques
- Bachelor's degree preferred
- Positive outlook and strong communication skills
- Strong problem-solving skills
- Natural interest in helping others and a heart for service
Job Qualifications
- Bachelor's degree in hospitality, communications, marketing, business, human resources or related field preferred
- 2-3 years' work experience in a backstage, production, or hospitality role
- 1-2 years' leadership experience
- Proficient in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
- Strong communication skills and positive outlook
- Demonstrated problem-solving skills and creativity
- Ability to engage others effectively
- Public speaking or meeting facilitation skills a plus
- Passion for service and helping others
Job Duties
- Administer various Live Nation and venue programs supporting local production and touring personnel
- Maintain back-of-house hospitality and backstage division goals
- Meet and greet tours, assign dressing rooms, and serve as hospitality point of contact
- Manage laundry services for tours and maintain dressing room cleanliness
- Partner with backstage catering to fulfill artist rider needs and culinary expectations
- Participate in the venue's sustainability program including waste sorting and artist education
- Serve as the backstage brand ambassador and lead service culture initiatives
- Complete post-event service recaps and analyze service reports to drive improvements
- Research best practices and collaborate with Artist Services and Venue GM to enhance artist and crew satisfaction
- Facilitate show advances with Production Managers and Catering Teams
- Conduct pre- and post-show walkthroughs, document backstage area conditions and repairs needed
- Oversee dressing room and bus stock, including after-show meal coordination
- Co-manage backstage program budgets and process vendor invoices with management
- Maintain metrics, track artist preferences, manage backstage survey and competition rate
- Coordinate memorable hospitality moments such as birthdays and special celebrations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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