Job Overview
Employment Type
Temporary
Hourly
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible work schedule
Job Description
Coastal Credit Music Park is a premier live music venue known for hosting a wide array of concerts and events featuring top artists and tours from across the nation. This renowned venue is part of the Live Nation family, a leader in live entertainment globally, delivering exceptional music experiences to fans while prioritizing artist and crew satisfaction. As a hub for iconic performances and a favorite destination for music lovers, Coastal Credit Music Park thrives on creating memorable experiences not only for its audience but also for the artists and touring personnel who perform there. The venue combines state-of-the-art facilities... Show More
Job Requirements
- Bachelor's degree in hospitality, communications, marketing, business, human resources, or a comparable field preferred
- Minimum 1 year of backstage, production, or hospitality experience
- 2-3 years of work experience in a comparable role
- 1-2 years of leadership experience
- Must be able to maintain composure and professionalism around high-profile artists and guests
- Strong organizational, time management, and multi-tasking skills
- Highly detail oriented and able to follow up until all items are addressed
- Proficient computer skills including Microsoft Office Suite
- Strong problem-solving skills
- Must have a positive outlook and strong communication skills
- Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment
- Must be able to lift 30 lbs using proper lifting techniques
Job Qualifications
- Must be able to maintain composure and professionalism around high-profile artists and guests
- Strong organizational, time management, and multi-tasking skills
- Highly detail oriented with the ability to follow up until tasks are completed
- Proficient with Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
- Positive outlook with strong communication skills and ability to engage others
- Strong problem-solving skills and experience finding creative solutions
- Minimum 1 year of backstage, production, or hospitality experience
- 2-3 years of work experience in a comparable role
- 1-2 years of leadership experience
- Natural interest in helping others and a heart for service
- Excellent interpersonal skills to work in a hectic and loud environment
- Bachelor’s degree in Hospitality, Communications, Marketing, Business, Human Resources, or comparable field preferred
- Public speaking or meeting facilitation skills are a plus
Job Duties
- Administer various Live Nation and venue designed programs to support local production and touring personnel
- Maintain back-of-house hospitality expectations and backstage division-wide goals
- Partner with local backstage catering to ensure Artist rider requirements and culinary expectations are met
- Work with Production Managers and Catering Teams to facilitate advances
- Meet and greet tours upon arrival, assign dressing rooms, and serve as point of contact for all hospitality needs
- Perform light laundry duty including stage towel care or dropping off items at laundromats
- Participate in venue’s sustainability program, including implementing resource conservation and waste prevention efforts
- Act as backstage brand ambassador and represent the service culture program
- Complete Post Event Service Recaps and analyze service reports to create improvement plans with Artist Services and Venue GM
- Research best practices and collaborate with the Artist Services team and Venue GM to develop venue engagement and Artist/Crew satisfaction
- Conduct pre- and post-show walkthroughs with checklist to prepare backstage areas and document damages
- Oversee dressing room and bus stock, including coordinating after-show meals
- Co-manage applicable backstage program budgets and process vendor invoices with General and Production Managers
- Maintain service metrics and share information with Artist Services Team, including tracking Artist preferences and managing backstage tour personnel surveys
- Partner with Production Manager, Artist Services team, and Live Nation Tour representative to create hospitality-minded moments at shows including special celebrations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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