Job Overview
Job Description
The hiring establishment is a professional dining service company dedicated to providing an exceptional customer experience through prompt and attentive service in a clean and organized environment. As a vital component of the food and beverage sector, the company prides itself on maintaining high standards of cleanliness, efficiency, and member satisfaction throughout all aspects of dining. Specializing in front-of-the-house service, the company operates with a team-oriented approach that ensures timely restocking, table maintenance, and communication between staff to enhance the overall dining experience. The establishment employs a team of service assistants who play an integral role in supporting servers, maintaining... Show More
Job Requirements
- Must be punctual and presentable in uniform
- able to lift and carry up to 35 pounds
- capable of standing and moving continuously for up to four hours or more
- possess good balance and the physical ability to bend, kneel, stoop and reach frequently
- effective communication skills to listen and convey information
- maintain personal hygiene and cleanliness
- ability to use fingers bilaterally for operating equipment and handling items
Job Qualifications
- PHYSICAL DEMANDS: (Minimum qualifications needed to perform essential job functions)
- Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 35 pounds
- Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store food, beverage items, smallwares and service equipment
- Must be able to constantly stand and exert well-paced mobility for a period of up to four hours in length or longer
- Must be able to communicate effectively and listen attentively to supervisors, employees and members
- Must be able to continuously use fingers to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items
Job Duties
- POSITION SUMMARY: Communicates with and assists servers to maintain service efficiency and members’ satisfaction
- Maintains cleanliness of and restocks front-of-the-house service stations, practices on-going table maintenance for all members
- ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities)
- Reports to work as indicated on the work schedule and in the correct uniform
- Practices positive personal hygiene and cleanliness habits during all work shifts
- Obtains station assignments from hostess/host or Manager on Duty at the start of the work shift, correctly completes all assigned opening and sidework duties in a timely manner
- Sets-up and restocks service stations before, during and after service
- restocks glassware, ice and other items needed for the bar
- Serves water, bread and butter to members in assigned area immediately upon being seated
- Serves refreshments regularly throughout the dining experience
- Removes dishes, silverware, glassware and all other items when members are finished using them
- Replace items as needed for the next course
- Returns dirty dishware, glassware, utensils and linen to the dishwashing area, sorts items according to the “decoy” system, placing them in prescribed area for proper disposition
- Resets vacated tables according to the procedures stated in the PML training materials
- Communicates to the service staff any requests or needs of the members
- Practices teamwork by assisting fellow employees in refills, table maintenance and bussing to enhance the members’ dining experience
- Assists service and steward staff in spot cleaning in dining room, as needed
- Performs all closing duties/sidework before end of shift
- Performs all duties and maintains knowledge of all standards and procedures, as stated in the PML Employee Training Packet – Service Assistant
- Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift
- Reports any unsafe condition, unsafe act, accidents and/or injuries to the Chef or other Manager on Duty
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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