Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $33.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Employee assistance program
Job Description
Sports Basement is a renowned sporting goods retailer committed to serving as a community hub where customers can access the best brands at basement prices. Since its inception in 1998 as a small weekend-only shop in a San Francisco warehouse, Sports Basement has grown significantly. Today, it boasts 12 fully stocked Bay Area locations along with 3 newly opened stores in Orange County. The company has expanded its offerings to include ski shops, bike shops, and a rental program, as well as launching an online platform catered to meeting all gear needs. At its core, Sports Basement is much more... Show More
Job Requirements
- Can manage a team to meet goals
- self starter with initiative, strong work ethic, and a positive attitude
- unquestionable punctuality and trustworthiness
- you must have the physical, visual and auditory ability to perform the essential functions of the job with or without reasonable accommodations
- position requires standing up to 8 hours per shift, bending, leaning and kneeling on a regular basis during a shift
- must be able to lift up to 50 pounds in order to perform essential functions
- the ability to use equipment including but not limited to a pallet jack, walkie pallet stacker, electric or gas forklift
- has open availability throughout the holiday season
- available to work during operating hours which include most weekdays, weekends when needed, and holidays (except Thanksgiving and Christmas)
Job Qualifications
- Previous retail or industry experience
- recent experience as an assistant manager, leader or shift supervisor (10+ staff members) or a desire to grow into a leadership role
- knowledge of Google Docs or Excel spreadsheets
- SAP/Shopify experience is a plus
- time management and problem-solving skills
- internal candidates: awareness of all HR, scheduling tools and business tools including but not limited to Google Docs, Paycom, SAP, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms) that are pertinent to their role
- excellent oral and written communication skills
- proactive with the ability to react to changing daily and weekly variables
- attention to detail, consistency, reliability, and a willingness to learn an absolute must
Job Duties
- Management and execution of all inbound operations: loading/unloading trucks, organizing deliveries, processing orders into inventory using SAP
- management and execution of all outbound operations: customer order fulfillment from pick to ship, product transfers to other stores, vendor returns
- management and execution of all cycle count operations
- schedules staff according to daily, weekly forecasting and special events
- analyze reports to identify areas of improvements and success of the department
- train all department staff and give formal feedback through the review process
- ensure the overall cleanliness and organization of the department
- communicates and maintains positive, constructive relationships with all store and company co-workers
- effectively implement and set expectations for SB's Security Policy
- set and uphold department goals and expectations, maintain cleanliness, organization, a well supplied and accessible department
- ensure product is tagged efficiently and repackaged in a manner that aids merchandising
- use SAP, Shopify, AP, vendor contacts and other resources to problem solve
- RTV's, re-tagging, and shipping are executed within 24 hours of notice
- proactively communicate issues to Accounting, Buying, and other Receiving teams
- respond to requests and inquiries within 24 hours
- work with the management, Merch team, and marketing teams to prioritize and facilitate product delivery, cycle count prep, fulfillment, and other inventory related projects
- ensure receiving are cross trained using SBU to handle multiple areas of receiving (dock, transfers, nutrition, receiving, etc.)
- partner with Assistant Managers to help them reach their long-term departmental goals
- work closely with all department leads and managers to ensure the product is getting out in a timely manner
- ensure staff utilize a variety of resources (SBU Training, Google, SAP, etc.) and have the knowledge to navigate the sales floor to locate items
- ensure staff accurately pick items and complete orders in order of priority
- verify staff's understanding of quality control, presentation when packing, and timing of truck arrivals to ensure all orders are shipped within 24 hours
- ensure staff follow up on all open orders within 24 hours
- ensure staff can troubleshoot and make corrections both in Shopify and Sales Saver including tagging/emailing other stores as needed
- ensure the IOD indicates less than 1% of units are handled with errors, shows a productivity measure that is similar to comparable stores, states days to floor are less than 0.8
- complete Cycle Counts and fulfillment orders accurately and in a timely manner
- consistently follow company tagging guidelines
- ensure transfer recaps show all transfers are pulled/posted and received
- actively seek to improve the efficiency of the department
- effectively communicate and implement changes in receiving processes
- ensure receiving can run effectively and efficiently in your absence
- regularly check for un-posted and un-received transfers as well as any outstanding STO's
- maintain open communication
- staff across all levels find you approachable and are comfortable coming to you with questions, concerns or issues
- actively work to support diversity and inclusion in your store
- proactively manage assigned department staff by conducting training, writing achievable review goals, and assisting staff in their development
- utilizes all training resources to keep up to date with all company training for self and assigned department staff
- stay up-to-date with all company information and quickly implements all initiatives
- understand Payroll pars and align with the Store's Payroll goals
- identify assigned department staffing needs, reviews applications, interviews and hires effectively (with GM approval), keeping diversity and inclusion efforts top priority
- experience with all HR, scheduling tools, rentals systems and business tools
- participate in marketing conversations and champion impactful events for the store
- provide support to the sales floor during peak periods or when the need arises
- understand the charm of Sports Basement, creating a positive and fun vibe that elevates the customer and staff experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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